Privacy Policy
Last updated: 2026-09-17
1. Information We Collect
We collect the following personal information through website forms: name, email, company, country, phone/WhatsApp, industry, and message. This information is collected only when you voluntarily submit an inquiry, a download registration form, or subscribe to updates.
2. How We Use Your Information
Collected information is used to: ① Reply to your inquiries and technical questions; ② Send requested product materials and download links; ③ Sales follow-up and business communication; ④ Improve our products and services. We do not use your information for unauthorized marketing.
3. Data Storage & Protection
Your data is stored on secure servers with access limited to authorized personnel. We take technical and organizational measures to prevent data breaches, loss, or misuse. Retention period: inquiry data retained for 3 years, download registration data for 2 years, after which it is automatically deleted.
4. Cookies
This website uses essential cookies for core functionality (language switching, form state). We do not use third-party tracking cookies (e.g., Google Analytics) [TBC — verify before launch]. You can manage cookies through your browser settings.
5. GDPR & Your Rights
If you are located in the EU/UK, you have the following rights: ① Access — obtain a copy of your data; ② Rectification — correct inaccurate information; ③ Erasure — request deletion of your data; ④ Restriction of processing; ⑤ Data portability. To exercise these rights, email sales@suncenter.com.
6. Third-Party Sharing
We do not sell your personal information. We may share data in these cases: ① With your consent; ② With logistics/payment providers necessary to fulfill your inquiry; ③ As required by law. Our service providers are bound by confidentiality obligations.
7. Children's Privacy
This website is intended for B2B industrial equipment customers and is not directed at children under 16. We do not knowingly collect personal information from children.
8. Policy Updates
This policy may be updated. Updates will be posted on this page with a revised date. For significant changes, we will notify you via the email address you provided.
9. Contact Us
For privacy-related questions, contact: email sales@suncenter.com, phone +86-769-33219490.